Photo CleanUp Support

Last updated: July 16, 2026

Contact

Need help with Photo CleanUp? Email us at the04vit@gmail.com.

For the fastest diagnosis, include:

your iPhone or iPad model;
your iOS or iPadOS version;
the Photo CleanUp app version;
a short description of what happened and the steps that led to it.

Please do not send an original private photo unless it is necessary and you deliberately choose to do so.

Common questions

How do I restore a purchase?

Open Photo CleanUp, go to Settings, open Remove Ads, and choose Restore Purchases. Make sure the device is signed in with the Apple Account used for the original purchase.

How do I cancel Monthly Ad-Free?

Open iOS Settings, tap your name, tap Subscriptions, select Photo CleanUp, and follow Apple's cancellation options. Deleting the App does not cancel a subscription.

Why is Auto Select unavailable?

Auto Select depends on the device's on-device processing capabilities. If it cannot run safely, Photo CleanUp keeps Brush and Erase available so you can continue editing manually.

Does Photo CleanUp upload my photos?

No. Selected photos, masks, and object-removal results are processed on your device and are not uploaded to our servers.

How do I save a result?

On the result screen, choose Save to Photos. iOS may ask for permission to add the result to your photo library.

How do I report an inappropriate or broken ad?

Email the04vit@gmail.com with the approximate time, your country or region, and a screenshot of the ad if available. Do not tap an ad again solely to reproduce the issue.